SIES!

I had a hunch about ordering through this branch but I did anyway so perhaps I should actually blame myself.

Anyway - food ordered at 18h42 - It's now 20h44 and the food is still not here. I called the call centre in orde to establish what the problem could be - no one knows what's happening telling me about a 7day protocol procedure for the facilitation of my refund..WHY???

Why am I paying R225 today for an order that's taking 2 hours to come as if they're still raising the chicken only for me to get the refund 7 days later as a result of your incompetence, driver dishonesty and absolute lack of customer service efficiency?

I've made over 7 calls to both the contact centre and restuarant to try and understand what is happening and no one has a palpable and sound reason as to how to move forward.

This is disgusting, inconsiderate and absolutely ridiculous! Get your business in order - I expect a full refund and compensation for my time, effort and money in used in effectively trying to get this matter sorted and 7 days just won't do.