KC
Kyle C

1 reviews | Active since Oct 2011

18 Mar 2016, 09:59

Short Order

Been to KFC Blackheath and 6:21pm. went to the drive thru ordered a family treat didn't receive some of the items. Mash and gravy and rolls were missing. only checked the contents as we drove off and we were unable to turn back. I think it abit ridiculous that they were not even busy and to mess up a single order. Further more the wings and chicken were over cooked. You could actually taste the burnt crisp coating. Terrible.

0
Replies (1)
KFC
KFC's reply18 Mar 2016, 15:49
Official
Hello kylechetty,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,