Shocking Treatment

<p>It is not unusal for me to visit the our local KFC store on a weekly basis and that it is my preference to rather go into the store rather than to use the drive through. It is also common practise that the clients in this store stand and form one queue even if there is more than one till open.This was again my experience when arrived on Saturday night around 6pm. When I walked through the doors the queue was about 6 persons deep so that I stood in the doorway with the cold "airconditioner" blowing down on me. With a few clients now served there was only one young lady in front of me when a person from the back then walked through to the front and stood right at the front. Your store manager then proceeded to ask this client for his order. I raised my voice and pointed out that there was a queue formed to which he in no uncertain terms told me that there were two tills open and that people could the come to him. He then continued to serve this customer whilst muttering his annoyance that I dare question his authority. As it happened the young lady in front of me was served by the other cashier so I happened to be then served by the store manager. Once I had placed my order and was given my till slip I then proceeded to write his name on such till slip. I did not ask him his name as his name tag was visible and as a regualar and loyal cleint knew exactly who he was. The manager then proceed to verbalise his fustration and then pulled off his name badge and threw it on the counter and then arrogantly stated out loud in front of both staff and customers (that happened to still remain in one long queue) that I must look close and not spell his name wrong!! I just simply could not understand that a person in his position could be so rude and disrepectful. The person in question was Thokzani. What a Horrifying experience!!!!!!!!!!!</p>