1 reviews | Active since Apr 2014
Shocking Staff Attitude, and RUN OUT of chicken!!
Morning, i am not usually a complainer of KFC, as i always had good services and fresh chicken. Firstly, we are about 4-6 in the queue, and only one teller is available as the other lady is busy cleaning up so long. Secondly, they shout at each other, all over, even if they are 2m from each other, they are the most rude staff i have encountered at any KFC Branch, i dont feel welcome at all, its like they are doing me a favor. But my biggest disappointment, out of everything, the only meal on the menu that was available, was the Twister, they didn't have chicken pieces for the StreetWise, then they don't have Chicken Fillets for the Crunch Burgers, and no CHIPS!! I am not sure what are the closing times of this specific KFC Branch, but just before 20h00 the doors were closing. I dont know since when did they run out of stock but surely they should have enought prepared chicken and fillets, to serve until closing? There was about at least 4-7 customers who turned around, and just walked out. The one customer did mention to me she wont be coming there again, because of the useless service and they ways they shout at each other. Just lost another customer due to pathetic service!!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
