Shocking response on a complaint

<p>I purchased vouchers on KFC'S Balck Friday promotion and the wrong amounts were sent. Less than promised. I complainted to the complaints department on the 24.11 and after numerouse emails and telephone conversations, I the customer needs to send KFC my bankstatements to prove that I actually purchased and paid for the vouchers. the advertising on teh day was ambigious and *****elent. </p> <p> </p> <p>The customer experience has been less than pleasurable, so my refund request on Monday is yet to be adressed!!</p> <p> </p> <p>Unlikely Fried Service!! that's what happens when you outsource the most vital departments in your business KFC> You let other people take responsiblility for the outcome which is another lost customer...</p> <p> </p> <p>Christina </p> <p> </p> <p> </p>