SHocking K F C service once again

KFC Glen Marais ...shocking service..have complained a few times on their own website..obviously a waste of time...no improvement...have been in the que once again for longer that 40 min..no movement and no communicstion..enough yime to google and complain and still no movement service ..SHOCKING...once again ..suppose O gave to get the message ...not going to improve..find an alternative...still typing ..still no movement in the line?????!!!!!