1 reviews | Active since Nov 2012
SERVISCE SUCKS
I HAVE GONE TO KFC SIDWELL PORT ELIZABETH NUMEROUS TIMES AS THIS IS ON MY WAY HOME AND SUPPOSEDLY CONVIENIENT TO USE THE DRIVE THRU ..... IT HAS HAPPENED MORE THAN ONCE THAT WHEN USING THE DRIVE THRU I NEED TO GO AND PARK AND WAIT FOR MY ORDER WHERE 3 OUT OF 5 TIMES ,I HAVE HAD TO WALK IN SIDE FOR MY ORDER AND ITS SITTING IN THE WARMER ......I PASS THERE EVERY MORNING FOR EITHEER B/FAST OR CUPPACHINO PREVIOUSLY I STOOD INFRONT OF THE WINDOW WHERE THE SALES PERSON WAS LYING ON HER ARMS AND SLEEPING AND I HAD TO HONK MY HOOTER AGAIN THIS MORNING I STOOD THRE FOR MORE THAN 5 MINUTES HOOTING AS THERE WAS NO ONE AT THE WINDOW TO SERVE ME ....I THOUGHT DRIVE THRU MEANT MAKING YOUR LIFE EASIER ...CLEARLY I CANT SAY THIS BRANCH HAS THAT AT HEART ...ID RATHER GO ACROSS THE ROAD TO MC DONALDS NOW AS THEIR SERVICE IS MUCH BETTER
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
