Service Excellence

I think I was wrong with Zinhle this morning on the call. I thought she was rude but meeting with her personally was a different story. What a great person she is. Aaa:☺️. Thank you Zinhle, you proofed me wrong & I admit! As I thought we were going to fight shame, you were so humble & you just broke down that anger spirit I had... You just apologized for the occurred error & out of everything, you were down to Earth & sweet...you really humbled me softly. You are great on your job & I wish you all the best Sisi.

@KFC Lenasia South, you've got a great team member there (referring to Zinhle). She's very good with the customers. Service excellence 👌

Lastly, I would like to apologize to Zinhle for the misunderstanding on the call. I was wrong about you. Thanks in advanced 🙏