NM
Nombuso M
1 reviews | Active since Apr 2014
04 Feb 2016, 07:57
SERVICE AT KFC WESTVILLE CENTRE IS VERY BAD
THIS MORNING AT 07:09 I ORDERED A CHICKEN AND MAYO SANDWICH , I STOOD THERE FOR 15 MINUTES AND NO ONE SAID ANYTHING TO ME , WHEN I ASKED THEM HOW LONG MY ORDER WILL TAKE , NTOMBI TOLD ME THAT THEY ARE STILL WAITING FOR BO TO TAKE OUT THE BREAD I THAN DECIDED TO CANCEL THE ORDER BECAUSE I WAS LATE FOR WORK , SAME THING HAPPENED DAY BEFORE YESTERDAY WHEN THE CASHIER THAT WAS HELPING ME TOLD ME THAT BREAKFAST TAKE LONGER TO MAKE UNLIKE OTHER MEALS , NO ONE APOLOGISED NOT EVEN THE MANAGER , THEIR SERVICE IS EXTREMELY BAD .
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Replies (1)KFC's replyOfficial
04 Feb 2016, 15:48Hello 86M12,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Feb 2016, 15:48
Official
Hello 86M12,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
