********* service

Dear Sir/Madam

I would like to lodge a complain about the service I got from KFC Umlazi V. At 17h15 I was at KFC Umlazi V drive thru to purchase All in one feast. I did place my order at an intercom and proceeded to make payment and collect my order. I paid at 17h17 and the cashier I think her name was Nokukhanya she asked me to go and wait at the front and she will bring my order to me. I then inquire as to why must I go and wait at the front while they is no busy and they is no one behind me. She rep**** it because the time it counting against her and that why I must wait at the front. First of all at drive thru I place my order and collect it there at the drive thru not at the front or parking's. I'm not sure if this is the procedure at KFC for clients to place orders at drive thru and collect their orders at the front door or parking's. After receiving my order as I have waited right there at drive thru I then went home. When I got home and preparing to have my supper I notice that I was given 5 pieces (wing, drum stuck, thigh, breast and side breast) instead of 6 pieces. I'm not sure if is it because of the fact that I refused to go and wait at the front