ZM
Zintle M
1 reviews | Active since Oct 2012
29 Jan 2016, 13:42
Selling food that expires in 2 hours?
I bought the Mega Deal (1 piece, 2 zinger wings, roll and mash & gravy) at KFC Fourways Crossing yesterday at about 18:13. I brought it for lunch at work today only to realize that the mash says use by 20:13 yesterday! Please tell me how that is ok? You mean to tell me that you sell food that is expiring within 2 hours? Or indirectly you dictate when customers should consume their food? And the piece of chicken that I was given (side breast which I had requested) couldn't have been any bigger than a wing! Very disappointed!
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KFC's replyOfficial
30 Jan 2016, 18:00Hello zee86,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply30 Jan 2016, 18:00
Official
Hello zee86,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***