ND
Nafeesa D
1 reviews | Active since May 2010
01 Jul 2015, 08:48
Sad service for a regular customer
I went to KFC to break my fast. (Its my routine having done this almost every night since the fast started). The chicken portion was underdone. I sent it back and got a replacement piece. This too was raw and ******. They manager replaced the chicken with 2 snack burgers. I told her that (I was physically ill). My husband ordered Zinger wings which was old and dry. This too had to be replaced. This happened at 5.45 last night. Its 9.00am and my husband and I are both ill. I am extremely disappointed.
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Replies (1)KFC's replyOfficial
01 Jul 2015, 09:17Hello Kitty Kat,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply01 Jul 2015, 09:17
Official
Hello Kitty Kat,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
