1 reviews | Active since Jul 2013
Rudeness beyond and the manager was beyond
MY NAME IS SIYABONGA MADIDA WENT TO JABULANI MALL KFC ON THE 18 OF MAY. GOT THERE AT 19H30 STOOD ON LINE WAITING AS NORMAL TO PURCHASE HOW EVER 15 MIN LATER THE LADY AT THE COUNTER RUDELY TOLD ME TO MOVE AS SHE WAS NOT TAKING ORDERS AND START AT THE BACK OF A DIFFERENT LINE AND I REFUSED AS I HAD ALREADY WASTED MY TIME AND WHEN I COMPLAINED THE LADY THANDEKA ON THE NAME TAG... LAUGHED AT ME AS IF I WAS STUPID REQUESTED FOR HIGHER AUTHORITY WHERE EVERY1 INSIDE THERE AND LOOKED AT ME AS I WAS STUPID INSISTED I WILL ONLY MAKE AN ORDER 15 MIN LATER THE MANAGER( ZAKHELE BUTHELEZI ) CAME AND DECIDED TO SPEAK TO SOME1 ELSE AND LEFT THIS IS BAD SERVICES ... I WILL NOT REST UNTIL I SEE ACTION TAKEN AGAINS THESE PEOPLE AS THIS HAS HAPPENED ON THE SAME BRANCH BEFORE HOWEVER I THOUGHT ILL LET IT GO BUT THE SERVICE WERE CUSTOMERS ARE TREATED AS NOTHING WHILES SPENDING THEIR HARD EARNED CASH BE TREATED LIKE NOTHING IS OUT OF QUESTION ILL WILL FIGHT THIS UNTIL SOMETHING IS DONE WE TAKEN FOR GRANTED AS WE ARE IN SOWETO I GO TO KFC WHEN IM AT WORK BEST SERVICE AND GET HOME AND IM TREATED LIKE **** THIS WILL NOT HAPPEN AGAIN BY THE WAY I ONLY MADE MY PURCHASE AT 20:32 ORDER NUMBER 482
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
