Rude Manager

<p>I went to KFC on the 25.05.2017 and i swiped my card for a meal, their system went offline and i had punched my pin the machine. I decided to use cash as i was running late. To my suprise the transaction had gone through on the card aswell, i went back to KFC to report this and i was told to come mback the next day if the transaction is not reversed. I went back the next day and i spoke to the manager caller Derrick and without even giving the time to see the transaction on my cellphone he just said i have deleted the reversal sms on the phone and i must go to the branch to get a statement. I tried showing him on my banking app and he was not having it at all. What upsets me more is he accused me of deleting an sms, he doesnt know me like that. he needs to get more training on talking to people. I have morals and he questioned my intergrity nx.....i hope he gets mo training on customer service.</p>