RUDE KFC CUSTOMER CARE AGENT

Worst customer care online delivery agent. Placed an order at 12.06 and was accepted by store and delivery estimate 12.32. At 12.25 I noticed the tracker status read, preparing, I called the store and a very friendly staff at broadways KFC advised the food was ready and they were waiting a driver. he advised i could call the customer care line at KFC. This place is a nightmare. 1st agent, could not hear him clearly as the line was echoing and I mentioned this to him throughout the conversation. he was rude and arrogant and his resolution was he would call the delivery services and find out whats happening. 15mins later and he still has not called.... I called back only for him to tell me maybe the order is cancelled, as they do not have a driver. .... half an hour later my food was delivered.

KFC customer care - you need to get a better attitude