1 reviews | Active since Sept 2015
RUDE, BAD CUSTOMER SERVICE
Just after 8PM on a Saturday evening the drive through is standing dead still with 5 cars in the cue, after 10 min and nobody moves. You now reverse to go inside to place an order were 3 staff members are packing one order and the manager, Patrick is trying to help the *********** staff member behind the drive through window. After not even being looked at after 10 min, we ask are we going to get service and the one cashier throws you a filthy look and continues to ignore you. We then ask for the manager and we get another dirty look, eventually one comes to take your order still as rude as ever. Eventually when the order does come everything is thrown into the packet and your order of pops is all over the place. The manager cant even resolve the issue. The order was not even given to us it was left on the other side of the counter for us to fetch. And they continue to bad mouth you in there own language. They are completely unfriendly, the owner should just throw in the towel because \your night shift"is ruining your reputation... GIVE IT UP ALREADY PLEASE!!!! THIS KFC IS A COMPLETE WASTE OF TIME... I WILL NEVER BE VISITING AGAIN NOR RECOMMENDING IT TO ANYONE..."""
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
