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phoziswa D

1 reviews | Active since Mar 2013

05 Oct 2015, 15:58

Rude /Attitude towards customers

Good day KFC<br> <br> Yesterday i went to buy at KFC in adderly street , Cape town and the manner in which i was addressed by the person that was packing the food. He was extremley rude after i had to wait more than 15 min for a street wise 2, not that the was no chicken . It was there they were just busy talking and helping staff members first. My order was served off from the screeen before getting it when i asked him why , 'He said , Just give her order ' asking one of the cashiers.<br> <br> It is not the first time i am treated like this at this particular KFC the staff is extremely rude and treat customers like they are nothing , this is unacceptable!!!!

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Replies (1)
KFC
KFC's reply08 Oct 2015, 08:38
Official
Hello ladyP21,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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