gF
glen F

1 reviews | Active since Jul 2014

12 Oct 2015, 11:31

******* service

Wow. <br> It is really amazing how two kfc's so close to each other can be worlds apart.<br> KFC Kyalami is well run, quick service, great attitudes to customers.<br> Then there is sandridge. Utterly disgusting service! <br> I went there yesterday, ordered two box it meals. After waiting twenty minutes for my food, i asked what was going on, first woman ignored me flat out, the second looked at a packet, that had been sitting there for ages, food cold and krusher already melted, and said that the food wasnt put in a box so she didnt know it was ready. The food was disgusting, the chicken undercooked and the chips still hard, i may as well have eaten a raw potato. <br> I can gladly say that i will never waste my time by going to sandridge again! They really could take some lessons from kyalami how its done, even their worst service is a million times better than sandridges best. KFC, please wake up!!!

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Replies (1)
KFC
KFC's reply12 Oct 2015, 14:45
Official
Hello GlenBradleyf,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line