LJ
LINDA J

1 reviews | Active since Jan 2016

21 Apr 2016, 11:53

ROTTEN FOOD

I WENT TO KFC KOLLONADE LAST NIGHT TO GET FOOD PUT MY ORDER IN AND RECEIVED NORMALY I WILL LOOK IF ALL MY FOOD IS CORRECT BUT LAST NIGHT I WAS IN A HURRY SO I DID NOT CHECK,WHEN I GOT HOME I TOOK THE SNACK BURGERS OUT OF THE WRAPPING AND I WAS SHOCK TO SEE THE FOOD IS OLD AND NOT IN GOOD SHAPE,WENT BACK TO KFC AND THE MANAGER WANTED TO MAKE ME NEW ONES I SAID TO HER IF YOU COULD NOT GIVE ME FRESH FOOD THE 1 TIME WHY WILL YOU THE 2 TIME. I ASK MY MONEY BACK IM VERY UPSET ABOUT THIS IT IS A LUXURY TO GET TAKE AWAY FOODS THESE DAYS SO WHY MUST I TOLLERATE THIS I HOPE SOMEONE OF HEAD OFFICE WILL GET IN CONTACT WITH ME. I REPORTED ON THERE CUSTOMER CARE LINE AND NO ONE BOTHERD TO PHONE ME YET.

0
Replies (1)
KFC
KFC's reply03 May 2016, 07:06
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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