MR
Malusi R

1 reviews | Active since Jul 2016

19 Jul 2016, 11:48

Rotten and wrong piece of chicken

<p>Yesterday just after 18:00, went to KFC in Richards Bay to order Colonel Burger and they told me I will not get it as they did not have patties I settled for a sweet chilli twister and I asked for a piece of chicken (Center Breast).</p> <p> </p> <p>Waited for a while for my order. When I got home the quality of the product was poor, the twister was smelling terrible and the chicken piece was not the one I asked for and it was rotten, had to throw everthing away as I coud not return to the shop</p>

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Replies (1)
KFC
KFC's reply19 Jul 2016, 14:18
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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