Rondebosch KFC took 40 minutes for chicken and owe me a cooldrink

I went to KFC Rondebosch in Cape Town, in Main Road this evening (10 November 2026). Order number was ***. Ordered a meal with chicken, chips and a cooldrink. The printing machine wasn't working so couldn't print my receipt. Placed the order at 20:50pm. When the order was taking excessively long I was told they are out of chicken and it was a 4 minute wait. When the chicken came out they had to first do the long waiting Uber Eats orders. The chicken ran out again. Waited 15 minutes more and 2 other staff cane out and asked me for 6 minutes more. I got my food at 21:30. That's a 40 minute wait. When I walked out u realised they forgot to give me my cooldrink as well. Decided to not turn around ti go into battle again. My friends were already waiting for me outside. Worst KFC by far. They never have chicken or spices and sauce. Long time customer and very disappointed. The branch wasn't even busy. I was the guy in the striped shirt waiting at the counter for the last 30 minutes of the ordeal.