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shaheen J
1 reviews | Active since Jan 2016
06 Jan 2016, 12:53
rolls moulded
Hi just had a bad experience at kfc rosmead Kenilworth. We bought a share meal 6 pieces of chicken including 3 sides were two coleslaws and two rolls and zingers wings. While eating from the two rolls we came across moulds around the roll. It was disgusting. It made me nauseous even thinking about it now. I still have that taste in my mouth. Poor customer service to say the least. For my understanding if a roll has mould it was definitely expired.
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KFC's replyOfficial
08 Jan 2016, 08:20Hello shaheenjacobs,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply08 Jan 2016, 08:20
Official
Hello shaheenjacobs,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,