1 reviews | Active since Mar 2017

06 May 2017, 16:49

Robertson KFC: WOW improvement!

<p>In all honesty, I have only visited a KFC (maximum) twice a year, in recent years. The food & service quality has deteriorated over the years... Tasteless, "watered down" coleslaw. Dry, over-cooked meat drenched in oil; Food thrown together for the sake of a sale... just a sad rendition of what KFC once was. I only passed through when I was REALLY tired & hungry for nothing special.</p> <p> </p> <p>What a special surprise we received on Thursday eve, 4 May around 19:30pm at Robertson, WC, KFC!!</p> <p>2 Pieces of chicken (incl a breast which is ussually over-cooked & dry at most KFC's. This one was succulent, juicy, not drenched in oil and perfectly cooked.)</p> <p>Grilled Hawaian Burger - succulent, well prepared & good amount of relishes. (Not just mouthfuls of dry fast food & bread)</p> <p>Coleslaw was fresh, tangy and tasty.</p> <p>Mash & Gravy was lovely.</p> <p>Service in drive-through was quick and efficient</p> <p> </p> <p>We were PLEASANTLY surprised! Whomever the new management and/or chefs at this branch - please keep this up this great service. THANK YOU, you'll see us again soon :))</p> <p> </p>

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Replies (2)
KFC
KFC's reply07 May 2017, 15:57
Official


Good day

Thank you for taking the time to correspond with the KFC Customer Care.

Wow this is great service !! Thank you for bringing this to our attention.

We value all feedback.

Kind Regards

KFC Customer Service

***

's update08 May 2017, 20:58
Reviewer Update

Thank you KFC and the Robertson branch. Thumbs up to you!

:))