Robbing small boy of Change

On two occasions my 11 year old Grandson have been ****** with change by an employee called Prudence. Yesterday I gave him a R50 to buy four ice-creams which cost R4.90 each. Prudence only gave him a R15.20 change instead of a R30.40. <br> <br> When I raised my issue to the Branch Manager (Ntokozo) she refused to investigate (She refused to check the till register and camera footage) at my request. Instead Prudence accused him of buying a KFC Krusher as well which he did not buy. <br> <br> Prudence made him a **** for the second time in front of the whole store after taking the Cash slip and chucking it away. Everyone in the store thought it's a big joke. I believe it's an on going effort and the manager is in cahoots with the rest of the Staff.<br> <br> I am appalled by the behaviour of the staff member's who's representing this internationally recognized Fast Food. Robbing an 11 year old Boy of his small change. Prudence and Manager, have you no shame?