****** of what\s being paid for"

My Husband goes to Horwood Street KFC branch to buy a 10 piece family piece and Cynthia Mahlobo does not check his order. When he gets home with supper, we open the bag to discover we have paid for 10 piece but was only given 5 pieces of chicken. i contacted the store and get told the Manager has left worked already, so the Supervisor hears my complaint but says there is no transport to deliver the other 5 pieces to our house. No apology given. he says he doesn't care if i phone the customer careline or go public via the internet and cuts the call. i then contacted the customer care line and spoke to Mandla but soon got cut off. I tried calling back 4 times and was told he was busy on another call and that i must leave a message and my contact details for him to contact me. he never did! The service from the store and customer care line is very, very bad and disgusting. KFC is a well know and huge establishment and for them to deliver such disgudting behaviour is beyond! If help cannot be given to us as customers from the stores or KFC Customer Care Line, then this should be made public worldwide for customers to know.