****** of on my order and it taste like soap

I went to collect my online order from KFC JANE FURSE PLAZA, AFTER ORDERING AN HOUR BEFORE MY COLLECTION I WENT TO THE STORE WHERE I HAD TO WAIT 45 MINUTES MORE WITH MY ORDER STILL BEING PREPARED, TOOK MY ODER HOME AND INSTEAD OF 9 PEACES I GOT 8, AND THEY ALL HAD THIS FOUL TASTE LIKE SOAP, I'M SO DISAPPOINTED IN KFC JANE FURSE PLAZA THEY CONSTANTLY DISAPPOINTED OVER AND OVER