ripping customer on food
last week Thursday the 26 February 2015 I went to this particular kfc to get my food , I paid for family treat the basic one , first it took long and I get home to my surprise they did not put in chips , not sure if this was intentionally or a mistake , how to let a customer wait for such a long time and then not pack accordingly after you have been paid in full and to my surprise its only chips , how do you do that , I feel that's careless , I don't remember the name of the lady who assisted .
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KFC's replyOfficial
05 Mar 2015, 08:37Hello leratm04,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply05 Mar 2015, 08:37
Official
Hello leratm04,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***