Repeatedly Horrible service at Techno Park witbank, even negative stars wouldn't be enough to rate such

Two times I've had an incident at the KFC TECHNO PARK IN Witbank, i made an online and when I went to collect it i was told it wasn't made to that particular franchise so i assumed that i made an error and went to the next one, when I got there, they told me that its impossible for them to say such especially when my receipt strictly says techno park, so fine i again drove back there nd when I get there i see my order on the "ready to collect" screen but they still insisted that I was at the wrong place... Fine on the first incident the supervisor failed to explain why I was experiencing such that in the end the manage forgot his name but it started with an "L" ended up assisting me and even though he did such whoever was preparing my food decided it would be a good idea to give me an incorrect order which they purposely made it soaked and wet in mayonnaise probably it was their way to spite me for calling their manager... Two days later i had the same incident and again i had to cause a scene and wait another 40 minutes for an order made 40 minutes in advance just for them to tell me that what I am providing as a receipt and the order they've already prepared is mine, I am failing to understand how this pathetic service is acceptable especially to such a big franchise, how can one have such silly incidents with employees who should be educated enough to see when their system is glitching during lunch hours but can easily override it as long as receipt is provided

KFC has so many employees and all of them fail to see that there's either a problem with their ordering system or its just Techno park employees making a mockery out of me and wasting my lunch hour on purpose, i feel disgusted, disappointed, disrespected with the service I'm receiving from the Techno Park kfc especially since no one even bothers to help me find a solution, they all tell me my order ain't at their branch but funny enough my name is constantly displaying on their screen and waiting to be collected...

The regional manager at this place should have it checked out because on Tuesday when she was there I surprisingly didn't experience any of this... So to me this feels more like a personal attack especially if they had the audacity to give a sloppy disgustingly wet incorrect order last time that I had to eat coz my lunch time was wasted because of people failing to think