Remember I send you guys a complaint about KFC, and how our order of over R300 was just canceled due to no driver, and prior to that we were told our order was on its way

Remember I send you guys a complaint about KFC, and how our order of over R300 was just canceled due to no driver, and prior to that we were told our order was on its way. Up till now we haven't received our refund..please advise?