Refund Request

On November 1st, I ordered online food for delivery. Transaction went through but order was cancelled by KFC. I called the customer service for refund and attached the transaction slip. One of the consultants responded back requesting my mobile number to contact me.

I have been waiting for my refund since then, followed up with emails for refunds. Till today I haven’t recieved my refund . The purchase was R131.70 , I am so annoyed and angry of poor service from KFC.

I have logged more than 1 case as they closed first one without resolving.

Case no 1: CAS -774372-Z5T1W7 Case no 2: CAS -778471-Y2D1K1