Refund please!!!

I have been at KFC selcourt on the 25th September 2015, bought a meal of about R184 then I gave my card to pay, I was told the deduction did not go through however I asked how come because my phone has reported a deduction. I was told it will reverse.. to my DISMAY even today my money is not back. I took the initiative to drive using my ****en petrol to ask what is the delay on the 1st Oct, I found a manager by the name of Desmond who took my slip at the back to call standard bank apparently. he came back told me money was not reflecting on their account its only 1 transaction that went through!?!?!?!?!?!? He made a copy of my slip to with a promise to contact me back with another feedback as he would call standard bank to find out more..... gues what..... till today no feedback.... im so ****ed off like really..... why would be one ****** day light.... I want my money back... and I am not going to be sent from pillar to post for absolute ****...