REFUND!!!

I'm getting really ****ed off with the KFC service

I first tried to purchase using my bank card on the KFC app to which it did not allow me for at least 3 times

I then purchased a voucher on the 21/12/2023 for R270 and it did not allow me to use it on the app. I then had to use my bank card again and only then did it go through to which I ended up not using the voucher

I sent an email using the email address found on your KFC APP that states that I can get a refund as long as I have not used it!!! This email was sent on the 22/12/2023.

Tell me why the has the email not been responded to and why do I have to call you guys only to be told that I will not be refunded of my money because you do not refund for a voucher when your app clearly states that I can be refunded?

I WANT MY MONEY BACK!!!