Refund

I made an order on 12/06/2024 via the KFC app which was then cancelled due to a wrong delivery address. I was sent an sms with ref number/order number, advising that the refund will take 7-14 working days. Nothing till today! I called to follow up and I was advised that management will contact me with 24 hours, nothing till today! KFC, I need my money back.