1 reviews | Active since Apr 2015
Reduced portions, increased prices, delivery bike a nightmare.
<p>I purchase KFC almost every week from the Winklespruit branch. When the phone is answered, the staff are always helpful and happy however my problem is elsewhere. <br />The prices have gone up a small amount but the real issue is that the portions have shrunk radically so not only do you pay more, but you get less? I always order the same thing so I know that I am being **********. If you feel that you aren't earning the same profits, the increase your prices, dont shrink the food.</p> <p>Also, will you please get your delivery guy a decent motorbike? One that actually works. This is the fourth time I have been told that they are unsure if delivery will be possible because of malfuntioning transport.</p> <p>Don't blame the poor guy if it is his personal motorbike because he is just trying to make a living. YOU as KFC can more than afford to get a decent bike for him to use, even if he leaves it at the shop each night.</p> <p>Surely there are standards set by KFC that stipulate the sizes of the meals? Or do I have to find out from KFC headquarters?<br /><br />I'd appreciate a reasonable reply unlike previous times where I was offered a voucher that couldnt buy a toothpick. Just do something about the problems and I will be happy.</p> <p> </p> <p>Thank you</p> <p> </p> <p>S.Frost</p>
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Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
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