1 reviews | Active since Jun 2016
Really sharp tasting chicken
<p>We bought kfc at Somerset Malls kfc, and both times the chicken tasted really bad, genuinely like heartburn it had a sharp acidy taste that literally burnt our throats soo bad. Both times the manager was very helpful and gave us a refund and told us that it is the supplier. At the time it made no sense cos' there was a kfc around the corner on De Beers ave and their chicken did not taste that way, and being in such close proximity I assumed they had the same supplier. And last night much to our suprise the kfc on De Beers Ave also had that terrible taste so much that you can smell it and its nauseating. We once again returned it and they gave us fresh chicken and the smell and taste was even worst.</p> <p>We are really upset, because it is R150 for a family treat and the chicken is off or the brine it is soaked in is bad, I dont know if this can make us sick, but I doubt i will easily be having kfc in the near future again or ever.</p> <p>And we will most definitely be expecting a refund tomorrow unfortunately.</p>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
