1 reviews | Active since Nov 2013
really not good service
Entered the store on Sunday @ 2pm, lines were not that long, however, the wait to get to the 3 cashiers was, cashier was not friendly at all, no hi, no smile, and her understanding was also not good, when we ordered, we had to repeat ourselfs a few time and the order was still take wrong and voided ended up in priced wrong for my order, was told 10mins for a zinger burger, but usually it takes 7 mins, asked for twister to be made when zinger is made due to it getting cold of the lettuce and tomatoe and sauce, but it still came cold and wet, zinger only came 15mins later, by then we had to rush to eat and run for our movie, zinger had no zinger sauce, and I asked for spicey sauce and for the jealopini and pepper dip, received neither of it. Overall, I rate kfc 49%customer service, 60% on the products served, 70% for cleanlines. Not at all an experience to be remembered, oh, my wife asked if a previous manager still works at this store, was just said he was fired....
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
