Raw food at KFC

Last week I ordered KFC from the Brixton branch via Mr Delivery. I ordered 2 Street wise 2s and a twister. 2 bites into the twister it was raw... Made me want to throw up. Needless to say my supper was over there and then.

I then emailed KFC customer care informing them of the problem. I got a call from the said branch 2 days later.. The manager informed me that as days had elapsed and I had obviously thrown the food away it cannot be replaced. Company policy says I should hav called immediately, complained, brought the food in and it would have been replaced.

He however hopes I accept his humblest apology. 2 days later the call centre calls me and asks me everything was resolved, if the branch contacted me.. Resolved??? Uhmm how exactly??

I told her what happened when the manager called and she re-iterated what he Sed bout Company policy. I then received an email to say case resolved.

So to KFC in ur eyes the matter was resolved but u have lost my patronage and support... I will never buy from KFC again...