1 reviews | Active since Jul 2015
RAW CHICKEN WITH WHAT LOOKED LIKE BLOOD IN IT
Very ****ed off with the KFC in Newlands West!! I ordered a family feast meal, only to get home, start supper with my family and find the chicken soaked in oil, fat dripping from the sides. The chicken was RAW....still had traces of what looked like blood in it and was slimy and disgusting. I immediately packed up what was there and drove back to the KFC and asked for the manager and asked her if she would eat chicken like this or give to her family? The minute i showed her the chicken she jumped back in disgust along with a cashier and said NO...they so sorry they so sorry and immediately removed it from the counter to the back...She returned a few minutes later with 4 more pieces of chicken and a small chips along with some more apologies and a guarantee that the branch manager would contact me today..I have yet to receive any call from KFC.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
