Raw chicken from KFC Ceres

I reported that I had received raw chicken from this branch on their FB page on 21 December 2015, the day it occurred. I was promised, on FB, that someone would contact me. Two weeks later, on 15 January 2016 I again complained on their FB page that I had still not been contacted. I received a call from the Ceres branch informing me that the Area Manager for that branch would contact me about a reimbur*****t/voucher to be redeemed at their Stellenbosch branch since that was the closest branch under the management of that Area Manager. I have still not received any communication as of today, 04 February 2016, regarding this matter.<br> <br> See below for link to picture and comments<br> [URL Removed]