Raw chicken

Dear KFC Customer Service,

I am writing to formally raise a concern regarding a recent purchase I made from your [KFC Stand / specific location name, if known] on [insert date]. I purchased a 9-piece chicken bucket to share with my family, but unfortunately, the experience was extremely disappointing and concerning.

Upon returning home and attempting to enjoy the meal, we discovered that the chicken was visibly undercooked. It was clear that it had not been cooked properly, raising serious food safety concerns. As a result, we could not eat any of it and had to discard the entire meal.

This experience not only ruined a family dinner but also left us worried about the potential health risks of consuming undercooked poultry. I believe this reflects a serious lapse in quality control and food safety procedures.

I kindly request that this matter be investigated, and I would appreciate a full refund for the meal. I am attaching [receipts/photos if available], and I am happy to provide any further details if needed.

Thank you for your attention to this matter. I look forward to your response and a resolution as soon as possible.