GW
Gerhard W

1 reviews | Active since Jun 2015

10 Jun 2015, 10:28

Raw and smelling chicken.

On the 8th of April, I visit the KFC in green point. I order supper for my family. <br> <br> When I got home the outside of the chicken pieces look good but the hole box wash full of cooking oil. I remove them from the box and pre - heat the pieces in the microwave to try and remove the excess oil. Which did not work - the chips was tasting like it wash fried in two weeks old oil.<br> But when we started eating the chicken wash raw inside completely ( see attached images of all the oil and how completely under-cooked the pieces was). This is a disgrace to call this food. I have been sick for 4 days from this. What have happen to KFC food - it use to be great and we buy twice a week supper from KFC.<br> I went do discuss this with the manager on duty and she was not very helpful in assisting me. I sorry!!! Really is this how customers are getting treated today. I am going to put these images on Facebook and where ever I can to ensure people know about the quality of products you get from KFC.I am disgusted beyond words. I have been mailing KFC from the 8th of April every week and no reply. Looks like nobody is working there anymore. Very ****ed off - no service - no good food anymore. Only ****

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Replies (1)
KFC
KFC's reply10 Jun 2015, 15:28
Official
Hello GerhardW02W,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,