AJ
Abdul J

1 reviews | Active since Jan 2015

02 Mar 2016, 14:45

Rat food

I am totally disgusted by the response from KFC to food that was bought as take-away. I sent a complaint through to their customer care line only to received an e-mail saying it has been resolved. What?! How?!<br> I have not even spoken to the manager or anyone. They probably going to say that they called but there was no answer, which is typical.<br> Long story short, I bought lunch for my family and got food from the previous day. I use to work for KFC when I was at school and I definitely know what leftover food tastes like. We had to dispose of the food in the bins, not even my cat wanted it. It tasted like cardboard and my sons suffered from food poisoning. <br> <br> KFC has take fast food to a new low. It's totally unfair that one has to pay for service and food of this magnitude. I have lost all faith in these so called big companies.<br> <br> I would rather go further down the road to a Nando's or even buy my chicken at woollies.<br> <br>

0
Replies (1)
KFC
KFC's reply02 Mar 2016, 16:00
Official
Hello Acajoe,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,