JB
Jeraine B
1 reviews | Active since Apr 2016
15 Apr 2016, 10:26
Rancid Chicken
Last night 14 April my husband and i bought a 8 piece family treat ,meal. when we arrived home i noticed the chicken was very dark brown in colour. that was an immediate red flag to me that the cooking oil was not replaced for the day.<br> <br> I tasted the chicken and it tasted like detergent, it was disgusting. I asked my husband to taste, he blamed the chicken, however it was not the chicken but the rancid cooking oil. i am very disappointed with the lack of hygiene. We contribute to paying for a hungry child yet the people paying for the food is left hungry....
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KFC's replyOfficial
19 Apr 2016, 09:50Hello jerainec,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply19 Apr 2016, 09:50
Official
Hello jerainec,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,