1 reviews | Active since Apr 2012
****** cashier.
I went into the KFC at davenport centre on Friday night to indulge in something cold as they are the closest place to me. I asked for a soft serve cone and my friend asked for a Oreo crusher. the cashier said they do not have any ice cream as the machine is broken, when i looked at the machine it didn't seem broken but we decided to order a small meal instead. the cashier could barely speak a work of English and made me repeat myself many times. After a long back and forth of repeating myself we eventually got the order placed. while waiting to the side for the order to be placed a black lady was next and ordered a crusher for her kid and herself. the cashier happily took the order and all of a sudden the ice cream machine was working. He dispensed the treats and handed them to the customer. when our order was ready, we asked about the incident and were told \ white people don't need ice cream"we were shocked at how ****** your staff are at this branch and i will certainly be informing all who i know about this transgression. """
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
