DM
Dikeledi M

1 reviews | Active since Jan 2016

03 Jan 2016, 22:35

Questioning the drinks they gave us

My partner and I ordered two meals accompanied by cream soder without ice as our drinks came we asked her why is the drinks less then the usual and she just said its the procedure when you don't want ice, then we told her we always buy our drinks without ice and they not as half empty as to what she game us and she just stared at us and i asked her simple question if i return the drinks do you give me full refund or half because of the ice she just looked at me and made a humming sound (mmhhh) implying ok. As we left i sad thanks for your bad service and she said okay! With a dead face showing she doesn't care

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Replies (1)
KFC
KFC's reply05 Jan 2016, 13:53
Official
Hello dee_kldi,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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