1 reviews | Active since Aug 2016

18 Jan 2025, 13:02

Putrid service and food - KFC Sherwood

Att: Sherwood KFC. Managers: Subash and Snothile

I will never go to this KFC ever again! This KFC should close down permanently in my opinion. I drove up to the window and ordered 2 of the clever box meals. I was told there were no sugar free soda fountain drinks and that I had to pay R3 each for the sugar drinks. The cashier spoke to me very rudely as if she just wanted to get rid of me to attend to another customer. I opted for the tangy sauce to be swooped out to white sauce on the crunch burgers which I was denied. Then I was told they could only swop out one of the burgers. Why not both??!! I went to pay and wanted to pay with 2 cards which I was told that they won’t allow it. Anyway I drove up to receive my order and the 2 soda fountain cup drinks was handed to me without the holder. I was told they don’t have any holders. Every time I attend this KFC, there is 1 or more item that is out of stock, and the food is not upto standards. I brought the meals home and the chicken was drenched in oil, so much so that the oil seeped onto the wrap of the burger. My wife refused to eat the chicken because she said it was too oily and had a funny smell. The burger ingredients had just been thrown together and so untidily. After eating my meal, I started to feel sick and threw up all that I ate. This KFC doesn’t take pride in their food or service. I absolutely regret ordering from this KFC and will never go to this branch ever again. After today’s experience with the oily chicken, I don’t think I will eat KFC for a very long time. I request that I get my refund back for this order!

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