NM
Nozuko M

1 reviews | Active since Feb 2015

13 Feb 2015, 18:13

provident fund claim not fully paid after resignin

After I was signed as a Flexi employee at kfc in March 2014,in last week of May the Company started deducting my contributions for provident fund which showed on all my weekly payslips,the Company also contributed half of the amount I was contributing each week and it was also showed on my pay slips as well.<br> After I resigned in the Company I claimed provident fund and the money that I got paid by old mutual as the where the one's doing our claims was only my contributions and its even less than what I contributed,the Company did not pay a cent according the Sum of money I got.The human resource Mr Jo Johnstone gave me different figures to the one's I calculated on my previous payslips and denied that the company did not pay its contributions as suppose to,I still have my payslips as proof of how much I'm suppose to get in Total,both from my contribution and the Company.<br> <br> I'm treated like I'm stupid and don't even send me proof that shows that the Company did pay its contributions and there's is no proper Communication,when I email them they take their time to come back to me with proper explanation according to what I've showed them and told them.I'm done talking to them pls help.

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Replies (1)
KFC
KFC's reply16 Feb 2015, 12:56
Official
Hello nxiza01,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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