PROVIDED FALSE DETAILS

On 17/03/16 Thurs evenin@19:50,I cald da KFC delivery number2place an order.I spoke2an agent by the name of Daniel,who took my order.At 20:23,I again cald2confirm if my order was being processed&was assured by Daniel that it had just left the store.I then assumed that the order would have been with me within 10 minutes as it is delivered by bike and I am centrally situated to almost every KFC in the business district.10 mins later I tried calling the call centre&on my 4th attempt another agent answered, she said that deliveries take up to an hour and that my order had just left the store. I then asked to speak to Daniel. I asked him what was going on and he said that he told me that orders take between 45mins and an hour, at which time I became upset and told him that he never said that to me and that when I last called that he told me that my order had left the store. He then tried to cover up with excuses and said that he will call the store to check were the delay was. I told him that that was not necessary as he had **** that my order had already left the store and that he must now cancel the order. The order thereafter arrived and I sent it back.