1 reviews | Active since Oct 2010
Proven useless once again over and over
The KFC three rivers keeps providing the same disappointment over and over again to the public. I once again thought let me try them one more time and went there on Thursday hoping to get some ice cream in the heat of summer, bu yet again to no surprise as always...out of stock again and no sign even this time, but thats what we do with bad service delivery, just put up a sign. Don't rectify the poor management and logistics to make sure there is sufficient supplies, oh no, just put up another sign, no stock. after standing in the drive through queue for 15 minutes to get in front to place an order thats the only excuse like always. It is such a pity that there are too many people that will tolerate this **** service, allowing them to make enough money to not care about improving their service, but allowing it to go on like this instead of enough customers going elsewhere so that they catch a wake up or the branch starts losing money and the wake up and improve service, but hey...we all dream. Thats the reality...
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
