Product of poor quality

So... We visited the KFC Piet Retief 2 drive through , placed an order of 3 wicked zinger box meal and 8 zinger wings.Time to collect the order she says we need to wait and park the car off. We waited.. She didn't say weather she was coming to he car, which the whole point of a drive through is for the customers convenience. After 10 to 12 minutes we had to go in and collect it. Only to have the driest frail burger,as well as the chips was absolutely stale! Is this the kind of food you serve? sort out the standards immediately,You can't provide such pathetic food and call it KFC! Rather shut down the branch, to avoid company embarrassment. Feedback needs to be given to branch manager that there's people that aren't a doin their jobs. We all are human we know when food is fresh and tastes good, and when it's old and has no tasted! So dry that you gotta drink something to get it down. When we got the order it was not even hot it's noticeable that it being laying for a while. I DO NOT WANT A REFUND OR ANY FREEBIES! Get your STANDARDS BACK UP!Really now pathetic! And most of all sad for the company we call KFC . Oh and happy new yeAr to you! Let's hope KFC will improve for 2016